Service

Introduction
At WhatsUpSeller, we value your privacy and recognize the trust you place in us when you use our services. This Privacy Policy outlines how we collect, use, and protect your information, aiming to help you understand the data we collect, the reasons behind its collection, and the options you have to safeguard your data.


What is WhatsUpSeller?
WhatsUpSeller provides a robust WhatsApp-based SaaS solution for businesses. WhatsUpSeller enables businesses to manage bulk messages, schedule reminders, handle live chats, and manage customer engagement, all through a user-friendly platform powered by the official WhatsApp Cloud API.
 

Collection and Use of Personal Data
To offer you a seamless experience, we collect specific data, including:

-  Personal Details: We collect user names, email addresses, and phone numbers, which are stored securely to identify users and deliver relevant content.
- OAuth2 Credentials: For enhanced security, we may require authentication through OAuth2 credentials.
- Service Usage Information: We gather details on how you use our platform to improve service performance and prevent potential misuse or fraud.

Your data is used solely for delivering and improving WhatsUpSeller’s services, and we adhere to the highest data protection standards.
 

Why We Collect Your Data
The data collected serves various functions essential to providing and enhancing our services:

1. Service Management: Your data is essential to manage and operate the core functionalities of WhatsUpSeller.
2. Business Communication: We may use your contact information for service-related communication and occasional marketing.
3. Payments: For customers using paid services, we collect payment details to facilitate billing.
4. User Experience Improvement: Usage data helps us refine and enhance WhatsUpSeller’s features, ensuring an optimal user experience.

We do not trade, sell, or lease your data to third parties.
 

Data Retention and Deletion
Data collected by WhatsUpSeller is stored securely on encrypted cloud servers. Upon account termination, all user data, including contacts and conversations, is permanently deleted unless requested otherwise. You can also request data deletion anytime by contacting support.
 

Third-Party Integrations and Privacy
WhatsUpSeller integrates with certain third-party services to enhance functionality:

- Google Services: We use Google Sign-in and Google Drive services. Refer to Google’s Privacy Policy for more information.
- WhatsApp Cloud API: Messages sent through WhatsUpSeller are temporarily stored by the Cloud API to facilitate delivery and are deleted after 30 days.
 

Security Measures
We prioritize data security by implementing strong encryption protocols and regularly updating security practices to protect against unauthorized access and data breaches.
 

User Rights
As a WhatsUpSeller user, you have the right to:

- Access, correct, or delete your data.
- Request information about data usage.
- Opt-out of marketing communications.

For assistance, please contact us at mail@whatsupseller.com.
 

Cookies and Tracking
WhatsUpSeller uses cookies and similar technologies to improve your experience. Cookies enable functionalities like login persistence and usage tracking. Users can control cookie settings in their browser, though some features may be unavailable if cookies are disabled.
 

Contact Information
If you have questions or concerns about this Privacy Policy or data usage, reach out to our support team at mail@whatsupseller.com.